Community Builder

Foster Engagement Through Community

  • Increases customer retention through social bonds
  • Reduces support costs via peer-to-peer assistance
  • Generates valuable user-generated content and insights

Engage in discussions on various topics

Give and receive peer recognition

Access user-generated content and insights

Dynamic Community Discussions

Facilitate engaging conversations to build community spirit

  • Implement threaded comment structure
  • Create real-time comment updates
  • Design intuitive comment sorting options
  • Analyze engagement levels in discussions

User-Generated Content Creation

Empower users to contribute valuable insights

  • Develop rich text editor for comments
  • Implement media attachment capabilities
  • Create comment moderation tools
  • Track user contribution frequency and quality

Community Recognition System

Boost engagement through peer acknowledgment

  • Design customizable kudos or reaction system
  • Implement kudos leaderboards and achievements
  • Create notification system for received kudos
  • Analyze impact of kudos on user engagement

Kudos List

Highlight community contributions to inspire participation

  • Develop personalized kudos received dashboard
  • Create public recognition wall or feed
  • Implement filters for kudos categories
  • Track trending topics or users in kudos
Integrations

Offer Seamless Cross-Channel Experiences

Integrate with your specific technology stack across channels. Flexible APIs and connectors enable integration with popular CRMs, ESPs, e-commerce platforms, POS systems, mobile apps, and unique channels.