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Ease of use
Variety of mechanics
Customizability
Integration with other platforms
Quality of visual design
User engagement
Analytic capabilities
Scalability
Quality of customer support
Cost-effectiveness
How user-friendly is the platform for both the organization and users? Is it intuitive and easy to navigate?
Does the platform offer a variety of mechanics (e.g., leaderboards, badges, levels, challenges, etc.)?
Can the system be customized to align with the company's goals, culture, and the learning objectives of the players?
Can the platform be easily integrated with other systems already in use (e.g., HR systems, learning management systems, CRM, etc.)?
Does the platform offer appealing visual designs that will attract and engage users?
Does the platform have features that drive user engagement and motivation over the long term?
Does the platform provide robust analytic tools for tracking progress, engagement, and learning outcomes?
Can the platform support growth in the number of employees or complexities without performance issues?
How responsive and helpful is the customer support team when users have questions or issues?
Is the platform priced competitively for the features it provides? Does it offer good value for money?